How to Order

A simple step-by-step guide to placing your order on PRS.lk

📢 Online Ordering Coming Soon!

We are currently developing our online ordering system and will be launching it soon. In the meantime, we operate on an inquiry-based ordering system that allows us to provide personalized service and ensure you get exactly what you need.

Ordering from PRS.lk is straightforward! Follow these simple steps to place your order and get the mobile repair tools and equipment you need delivered to your doorstep.

Our inquiry-based ordering process ensures personalized service, accurate quotes, and a smooth experience from product inquiry to delivery.

Step 1: Browse & Search Products

Explore our extensive catalog of mobile repair tools and equipment. You can browse by category or use the search function to find specific products.

  • •Navigate through categories like Programming Devices, BGA Stencils, Hand Tools, etc.
  • •Use the search bar to find products by name, SKU, or keyword
  • •Click on any product to view detailed information, specifications, and images
  • •Note down the products you're interested in purchasing

Step 2: Contact Us with Your Inquiry

Reach out to us via phone, email, or our contact form with your product inquiries. Provide details about the products you want to order.

  • •Call us at +94 77 011 7511 for immediate assistance
  • •Email us at prsbysgm@gmail.com with your product list
  • •Use our Contact Us form on the website
  • •Include product names, quantities, and any specific requirements
  • •Mention if you need bulk orders or have special requests

Step 3: Receive Quote & Information

We'll respond to your inquiry with pricing, product availability, delivery options, and answer any questions you may have.

  • •We typically respond within 24 hours during business days
  • •You'll receive detailed pricing for all requested products
  • •We'll provide information about delivery times and shipping costs
  • •Any product specifications or alternatives will be discussed
  • •You can ask questions or request modifications to your order

Step 4: Confirm Your Order

Review the quote and confirm your order details including products, quantities, shipping address, and total amount.

  • •Review all product details, quantities, and prices
  • •Confirm your shipping address and delivery preferences
  • •Verify the total amount including shipping costs
  • •Confirm any special instructions or requirements
  • •Let us know your preferred delivery timeline if applicable

Step 5: Complete Payment via Bank Transfer

Complete your payment using Bank Transfer. We'll provide you with our bank account details, and you can send payment proof for verification.

  • •Bank Transfer is our accepted payment method
  • •We'll provide bank account details via email or phone
  • •Make the bank transfer using the provided account details
  • •Send us payment proof (screenshot or receipt) via email or WhatsApp
  • •Once payment is verified, we'll process your order immediately

Step 6: Order Processing & Delivery

After payment confirmation, we'll process your order and arrange shipping. You'll receive tracking information once your order is shipped.

  • •We'll process your order within 1-3 working days after payment confirmation
  • •You'll receive an order confirmation with order details
  • •Once shipped, you'll receive tracking information via email or SMS
  • •Your order will be delivered to your specified address
  • •You can contact us anytime for order status updates

Payment Method

We currently accept Bank Transfer as our payment method. This secure method ensures your payment is processed safely.

Bank Transfer

Transfer funds directly to our bank account. After confirming your order, we'll provide you with our bank account details for payment.

  • •After confirming your order, we'll provide bank account details via email or phone
  • •Make the bank transfer using the provided account details
  • •Send payment proof (screenshot or receipt) via email to prsbysgm@gmail.com or WhatsApp
  • •Once payment is verified, we'll process your order and arrange shipping
  • •You'll receive order confirmation and tracking information once shipped

Why Inquiry-Based Ordering?

Our current inquiry-based ordering system offers several advantages:

  • •Personalized Service: Get expert advice and recommendations tailored to your specific needs
  • •Accurate Quotes: Receive detailed pricing and availability information before committing
  • •Bulk Order Support: Special pricing and arrangements for bulk purchases
  • •Product Guidance: Get help choosing the right products for your repair operations
  • •Flexible Solutions: Discuss alternatives or custom requirements directly with our team

Note: Online ordering will be available soon, allowing you to place orders directly through our website. Stay tuned for updates!

After Confirming Your Order

Order Processing

Once your payment is confirmed, we'll process your order within 1-3 working days. You'll receive email or phone updates at each stage of the process.

Shipping & Tracking

Once your order ships, you'll receive a shipping confirmation via email or SMS with tracking information. You can track your package using the provided tracking number.

Delivery

Your order will be delivered to the address you provided during order confirmation. Delivery times vary based on your location and chosen shipping method. For more details, see our Delivery Information page.

Need Help?

If you have any questions or need assistance with placing an order, we're here to help!

Email Support

prsbysgm@gmail.com

Phone Support

+94 77 011 7511

You can also visit our Contact Us page for more ways to reach us.